DaeoDon

- Shipping time is an estimate based on the date of order when payment is made, but the actual shipping time may take longer than expected due to reasons such as invalid address, customs clearance procedures, or other causes.

- If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact customer service to verify within 90 days of the order date.
Other orders issues,please contact customer service within 90 days of the order date.

- During sale season like (Christmas, Halloween etc), the delivery time of your package(s) may take a little bit longer so place 1 or 2 weeks in advance.

Thanks for your patience.

Shipping Method - Standard

Processing Time - 1 to 3 days

Shipping Time - 3 to 15 days

If there’s something specific you need assistance with you can contact us on the following email account.

daeodononline@gmail.com

One of our friendly online assistants with reply back to you

"We are happy to accept returns within 7 days of
delivery. However, please note that all return shipping costs must be paid by
the customer. If you would like to initiate a return, please contact us for
further instructions. We recommend using a trackable shipping method, as we are
not responsible for lost or undelivered return packages."

• "Please note that we do not accept returns on Consumable
  items - such as food, beauty products, or supplements that have been opened or
  used.”
• "Please note that we do not accept returns on Hazardous
  items - such as chemicals, fireworks, or items with a lithium-ion battery.”
• "Please note that we do not accept returns on Digital
  products - such as software, e-books, or music downloads.”
• "Please note that we do not accept returns on Event
  tickets - such as concert tickets, movie tickets, or sports tickets.”
• "Please note that we do not accept returns on Items
  with limited shelf life - such as fresh flowers, perishable food, or items that
  are easily damaged.”
• "Please note that we do not accept returns Items that
  are time-sensitive - such as seasonal items, holiday decorations, or clearance
  items.”
• "Please note that we do not accept returns Items sold
  "as-is" or "final sale" - such as items sold at a discount.”
• "Returned items must be in their original condition,
  with all original packaging and accessories included. We reserve the right to
  refuse a return if the item is not in its original condition."
• "For hygiene and safety reasons, we cannot accept
  returns on certain items such as intimate items or undergarments, health and
  wellness products, swimwear, lingerie, adult items or food and perishable
  items."
• "Please note that we do not accept returns on Custom-made
  or personalized items - such as custom jewellery, monogrammed clothing, or
  items with an engraving.”
• “Photos or videos of the damaged item to prove damage on day
  of delivery. If the photo cannot prove the products are damaged, please upload
  the video.”

If you have any questions or concerns about your order or
our return policy, please don't hesitate to reach out to us. We are here to
help and make your shopping experience a positive one.